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Everything you need to know about Miova.

Can’t find the answer you’re looking for? Please chat to our team.
Can I sign up with a non-business email?
Unfortunately not. Miova is only available for internal business communications and we require all business accounts to be created with their own domain address.
Can I send emails to people not on my company domain?
We understand not all staff across your organisation will have a business email. Miova does have the ability to enable your business to send to team members outside of your domain address. Please contact us to find out more.
Can I edit an email after scheduling?
Yes you can. Any email in the Draft or Scheduled status is still able to be amended or updated by the creator. However, this must be done before the send time as once the email status is upgraded to Sent it can not be changed.
What happens if I hit my account limits?
If your business reaches your monthly email send limit you will need to wait for your next billing cycle to roll over before you can resume sending emails. If you need to increase your limits at any time, please contact us so our team can help support you in getting a plan that's tailored to you.
Why has my Miova email not been received?
Please note there is a 5 minute delay when selecting the "Send Now" function of your email. This acts as a safeguard in case you need to update any details.
Why are emails sent from a @miova address?
At the moment, the only way to add additional information to invoices is to add the information to the workspace's name.
Do you offer annual billing?
At this stage Miova only offers monthly billing schedules. If you would like to enquire about an annual subscription please contact us.

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